Location: Abuja and Lagos state
Employment Type: Full-time
Track daily, weekly and monthly field operational data
Assist the operations manager in co-ordinating, tracking and assessing relevant metrics for the field agents.
Responsible for effectively identifying, investigating, and resolving agent complaints
Responsible for coordinating office assistants to ensure that field and customer data is updated daily or as at when due
Responsible for organizational development- identify training needs and coordinate activities for all levels of employees.
Monitor and report on relevant metrics.
Provide guidance on items needed in the field.
Conduct record keeping.
Responsible for effectively identifying, investigating, and resolving customer complaints.
HND/BSc degree in administration or related field
1 - 2 year experience
High ethics, integrity and judgment.
Strong communication skills,
Research, analyze information/data and make recommendations.
Knowledge of Microsoft office suite
How to Apply
Interested and qualified candidates should send their application and CV to: firstname.lastname@example.org using the Job Title as the subject of the mail.