Recovery & Collection Officer

Location: Lagos state

Employment Type: Full-time

Key Responsibilities

Contact customers for repayment of outstanding loans via phone calls, emails, and field visits.

Negotiate repayment plans and ensure prompt collections.

Maintain detailed records of all communications and recovery activities.

Prepare daily, weekly, and monthly collection reports.

Escalate delinquent accounts to management when necessary.

Ensure compliance with regulatory standards and company policies during collection activities.

Support in reducing non-performing loans (NPL) and improving portfolio quality.

Requirements & Skills

HND/B.Sc. in Business Administration, Finance, Accounting, Economics, or related field.

Maximum of 2 years’ experience in loan recovery, credit control, or debt collection (preferably in financial institutions).

Strong negotiation and persuasive communication skills.

Good knowledge of loan recovery procedures and regulations.

Ability to work under pressure and meet collection targets.

High ethical standards and integrity.

Method of Application

Interested and qualified candidates should send their CV to: jobs@choicetalents.com.ng using the Job Title as the subject of the email.